Terms of service

Terms of Service

Last updated: July 2026

Overview

This website is operated by Kitch & Country. Throughout this website, the terms "we", "us" and "our" refer to Kitch & Country.

By accessing our website or purchasing products from us, you agree to be bound by these Terms of Service, together with our Privacy Policy and Returns Policy. If you do not agree to these Terms, please do not use our website.

We reserve the right to update these Terms at any time. Any changes will take effect immediately upon being published on this website.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our carefully curated homeware and interior products.

1. Online Store Terms

By using this website, you confirm that you are at least 18 years old or are using the website with the permission of a parent or legal guardian.

You agree not to use this website or our products for any unlawful purpose or in breach of any applicable laws or regulations.

You must not introduce viruses, malware or any other harmful technology that could interfere with the operation or security of our website.

2. Products

We carefully curate our collection of homeware and interiors and make every effort to ensure that product descriptions, dimensions and images are accurate.

Please note that colours may vary slightly depending on your screen or device settings, and handcrafted or natural products may have small variations that make each piece unique.

We reserve the right to amend product descriptions, prices or availability without prior notice.

3. Pricing and Payment

All prices are shown in Pounds Sterling (£) and include VAT where applicable.

Payment must be received in full before your order is dispatched.

We reserve the right to refuse or cancel any order if pricing errors occur or if fraud or unauthorised activity is suspected. If payment has already been taken, we will issue a full refund.

4. Order Acceptance

Once you place an order, you will receive an email confirming that we have received it. This does not mean your order has been accepted.

Your order is accepted only when we dispatch your goods.

If we are unable to fulfil your order because an item is unavailable or an error has occurred, we will contact you and provide a full refund where applicable.

5. Intellectual Property

All content on this website, including photographs, product descriptions, logos, branding, graphics and text, is the property of Kitch & Country or its licensors and is protected by copyright and intellectual property laws.

You may not reproduce, distribute or use any content without our prior written permission.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices or availability of any external websites and encourage you to review their own terms and policies.

7. Website Accuracy

While we aim to ensure all information on our website is accurate, we cannot guarantee that all content will always be complete, current or error-free.

We reserve the right to correct errors, inaccuracies or omissions and to update information at any time without prior notice.

8. Acceptable Use

You agree not to:

* Use the website for any unlawful purpose.
* Attempt to gain unauthorised access to our systems.
* Upload malicious software or harmful code.
* Copy or exploit any part of the website without permission.
* Interfere with the operation or security of the website.

We reserve the right to suspend or terminate access where these Terms are breached.

9. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so under UK law.

To the fullest extent permitted by law, Kitch & Country shall not be liable for indirect or consequential losses arising from your use of this website or the purchase of our products.

Our total liability shall not exceed the amount paid for the relevant order.

10. Privacy

Any personal information you provide is handled in accordance with our Privacy Policy.

11. Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Kitch & Country

Email: kitchandcountryhomeware@gmail.com